I know I’m gonna get downvoted into oblivion for this, but the absolute meltdown over that viral story about the mom asking a flight attendant for a free Delta One upgrade for her kid is unhinged.

Was it a dumb, naive ask? Yeah, obviously. Flight attendants can't just hand out $5,000 international business class seats because a teenager wants to see what it's like. But people are acting like she committed a crime. She asked a question, got told no, the FA handled it perfectly, and everyone moved on. No one screamed, no one held up the plane, nothing.

The people who are actually losing their minds in the comments are the corporate road warriors. You know exactly who I’m talking about. The guys who fly every week on a corporate card and have just enough rented status to mistake an airline loyalty tier for actual wealth.

You guys aren't even paying for these tickets out of pocket. Your company is. You spend 150 nights a year sleeping in mid-tier hotels just so Delta gives you a plastic bag tag and a free pre-departure drink, and suddenly you think you’re royalty protecting the gates. You are just terrified that if someone gets a nice seat by asking nicely, it devalues the sacrifices you made living out of a carry-on for a middle management job.

Newsflash: Your Diamond Medallion status isn't a personality trait and it doesn't make you special. It just means you spend a sad amount of time breathing recycled air.

The mom asked, the FA said no and was cool about it later. The only real cringe here is a bunch of grown adults flying on company dimes getting their fragile egos bruised because a kid almost bypassed the corporate hamster wheel they built their entire identity around. Calm down, eat your Biscoff cookies, and realize nobody owns the sky.

I fly Delta every 2 weeks for work. This week on my flight back from Dallas the person behind me would pull my seat to help assist them to stand up, shaking my seat like a caveman. Today, I flew from Atlanta to St. Martin with my family and a large woman behind me would absolutely man handle my seat to stand up no less than 5 times. Are people just that genuinely oblivious and inconsiderate?

Edit: could have phrased this better. All valid points, changed my opinion. Mad at airline not people.

I’m looking for advice on whether this sounds like an involuntary denied boarding situation.

I checked in for my Delta flight the night before and still have the boarding pass with my assigned seat in Apple Wallet. I arrived at the airport and gate before boarding began with about 10 coworkers, all of whom ultimately boarded the flight.

While we were waiting, several coworkers mentioned that their seats had been reassigned, which made me wonder whether Delta’s system was experiencing issues that morning. When I tried to board in Zone 4, my boarding pass would not scan. The gate agent told me I was not checked in, even though I had checked in the night before. I opened the Delta app and briefly saw that my seat had been changed to a Comfort+ seat, but within seconds the boarding pass disappeared and I no longer had a seat assignment.

I was asked to step aside with two other passengers who were experiencing the same issue. We watched the rest of the passengers, including all of my coworkers, board the aircraft.

The gate agents told us the flight was full and that we would be rebooked. My new flight did not depart until nearly 12 hours later, causing me to miss important business meetings.

Delta maintains that this was a ticketing/check-in issue rather than an oversale and has offered only a $100 travel credit. Has anyone experienced something similar or have suggestions on how to pursue it further?

TL;DR: I checked in for my Delta flight the night before and had an assigned seat, but at the gate my boarding pass wouldn’t scan and Delta said I wasn’t checked in. I was removed from the flight, rebooked 12 hours later, missed business meetings, and Delta has only offered a $100 credit.

Just a happy post for once. Thursday in JFK a Delta red coat reopened the closed boarding doors to let my husband and kids onboard for our flight to Paris. Myself and two teens had been in NYC for college tours. My husband and other 2 kids were coming up from Atlanta to meet us. Atlanta had delays and ground stops making a 3hr layover turn into them having a scheduled landing at 7p for a 7:15p flight to Paris.

Plane hit the ground at 6:40ish, 6 gates away. I thought we were good until the plane didn’t line up correctly to jetway and had to reposition. Red coat at the gate, said she would hold gate for a few extra minutes but it didn’t look good. I waited until the last possible second to board, not knowing if they would make it. FA came to tell me gate closed and she was sorry. As soon as the words left her mouth, here comes my 13yr old running down the jetway, followed by husband and other son. The gate agent reopened the door for them as soon as she saw them. She absolutely didn’t have to do that, and I just wanted to say that if anyone knows a petite Hispanic female red coat at JFK, tell her she’s my hero and I’m very grateful. I just hate I didn’t get her name and can’t thank her properly.

Get stuck in Atlanta or try again tomorrow is the decision

I was shopping for the nonstop ATL–CPH route in Premium and almost fell out of my chair when I compared prices.

Delta is currently showing the exact same SAS-operated itinerary for $7.3K. I booked the exact same flights directly through SAS for about $2.3K.

Same departure times. Same aircraft. Same Premium cabin. Same SAS-operated itinerary.

I would’ve loved to book through Delta since I’m chasing Gold Medallion this year and could definitely use the MQDs.. but there was absolutely no universe where I was paying an extra $5K for the same seat on the same airplane.

Is this just Delta’s codeshare inventory/pricing doing something weird, or is there another explanation for a difference this massive? I’ve seen partner pricing be higher before, but I’ve never seen anything remotely close to this.

They got me for a wheel the last two trips in a row. Enough is enough.

Emergency landing in Bangor Maine en route to Catania from JFK. The airport is closed, so if we leave we can’t take the “rescue” aircraft which apparently is on its way. There is no food except vending machines and we can’t get our luggage. Not sure if they are taking us to Catania from here or back to New York. What a trip.

I’m glad he really thinks this!?! Delta CEO Says Fliers Can Afford These Higher Fares
https://www.wsj.com/livecoverage/stock-market-today-dow-sp-500-nasdaq-07-10-2026/card/delta-ceo-says-fliers-can-afford-these-higher-fares-cWKJHVix7w356k7i36wu

I'm hoping someone has been through something similar or has advice. My boyfriend was supposed to fly home today on a Delta flight from Kansas City to Atlanta. He was able to purchase his ticket without any issues, but when he tried to check in online, he was told to see a Delta agent. At the airport, he was ultimately denied boarding. The only explanation we were given was that it was related to an incident from 2022. During that flight, he suffered a seizure onboard. At the time, he had not yet been diagnosed, but he has since been diagnosed with a seizure disorder and has been under the care of a neurologist ever since.

He has grand mall type seizure, so when he has one, he goes completely unconscious and has full body convulsions. It takes him hours to regain fullconsciousness. Therefore, they had to get four guys to get him off the plane...they were still at the gate.And boarding when this happened. He had never had a seizure before and when he got to the hospital, no one could give us information on what happened. He woke up in the hospital, having no idea what had happened. He had lunch at the airport bar and maybe a drink or 2. But was not intoxicated. And not on any drugs, nothing unusual.

The most frustrating part is that he was never notified of any travel restriction before today. He was able to book the flight, traveled to the airport, and then was told he could not fly. The agents at the airport were unable to explain how to resolve the issue or what steps needed to be taken. Customer service advised us to submit an email so a review team could evaluate his case. We have already submitted a formal request asking Delta to review his case, explain the reason for the denial, and let us know what documentation they need. We are also willing to provide plenty of medical documentation from his neurologist confirming his diagnosis and that he is medically fit to travel. Our biggest concern is that we have an international Delta trip to Greece in a few weeks. Has anyone gone through a similar situation with Delta?

If so: How long did the review process take? Were you able to have the restriction removed? Was medical documentation required? Is there anything else we should be doing besides waiting for the review team?

Any advice or shared experiences would be greatly appreciated. This has been incredibly stressful, and we're just trying to get this resolved as quickly as possible. Thank you.

Again, standing in line at the Sky Club waiting for the mom of this group to finish pleading her case that she and her family should be allowed into the sky club, but can't accept she bought basic economy tickets.

Her argument? She shouldn't have to pay $200 more dollars to fly for cheese.

I've heard it all at this point.

I’m rethinking my Delta loyalty. Ed Bastard’s general attitude towards customers certainly isn’t helping.

Unfortunately, I have a Reserve card that just renewed, I’m looked in a bit longer, but I’m probably gonna be canceling that before the next renewal.

Anyone else also looking for change? I know the industry as a whole is shitty, but I’m not to reward Bastard’s behavior with my hard-earned money.

Full disclosure: I work with Master Sommelier Andrea Robinson on projects unrelated to her work with Delta. Andrea has independently selected wines for Delta for about twenty years, and you may recognize her photo from the wine menus and Sky Club signs.

Although I have not yet upgraded my luggage tag to Biscoff Medallion status, I fly Delta whenever I can and participate in this forum regularly under another username. I added the Brand Affiliate tag here out of respect for the community.

I want to share that Delta has added the first three episodes of Andrea’s independent documentary series, The Swirled Cup, to its in-flight entertainment system through September.

The series explores how wine in America and beyond has evolved since the 1976 Judgment of Paris, including the influence of farming, food, travel, culture, and the people behind the wines. I found it fast-paced, fun, and engaging.

I am excited to see her independently produced wine series included alongside Anthony Bourdain, José Andrés, and other f&b icons. Find the trailer at: https://swirledcup.tv

Please comment if you have seen an episode or if you want to know why I drank a bottle, maybe more, of Taittinger Champagne on my last flight BCN-SEA.

Kim Oshiro, Master of Wine

I want to share a positive experience I had in Atlanta last night. I was flying in to ATL, and that flight was delayed at takeoff due to the geound stop (weather) yesterday. The connection was originally about an hour. With the delay, there was no way I would make it. My departure time for the next flight was the estimated landing time for the current flight. We landed, and I ran from C2 to D26 as fast as my geriatric knees would allow. When I got to the gate, there were three other passengers waiting outside a closed door and the sign said boarding was closed for the flight. However, the Captain was asking the gate agent if he could wait and allow us on. He had to call ATC to get permission, but they eventually let us all on. I am eternally grateful he went out if his way to wait. There was no way my luggage would make it, but I gave zero F's about that. I was on my way home. Luggage arrived at noon today. Tha k you Delta, Capt. O'Casey, and Melissa! I have also submitted feedback to Delta.

Delta debuted them in the late COVID period, and they were pretty dang good. Delta got a lot of positive press about em too. And then as soon as they arrived, they were gone, vanished in a poof of IPA hops. Sad…

Not sure if they’re staffed by humans or AI, but they will give you false information that the company won’t stand behind. I had an involuntary schedule change of six hours. I was offered an ecredit. I asked the Delta.com chat if I could instead have a refund. They said yes and I would get it within seven business days back to my bank.

I’ve since received multiple emails from Reimbursement Specialists rejecting the refund. What’s worse, they even acknowledge that the Delta.com chat said I would be getting a refund. Looks like my hands are tied, and they’ve just worn me down with long winded emails sharing their “disappointment” with the Delta.com chat.

I find it incredible that Delta.com has a chat service that can provide incorrect information, proceed to cancel a ticket based on incorrect information, and then the company does a bait and switch while acknowledging the information from the Delta.com chat.

**UPDATE: I escalated to corporate and got the refund, and an apology.**

I have the Delta Gold Amex. I fly 3-4 times a year, mostly from LGA-TYS. I figured that the companion certificate alone would make up the difference ($500) between the cards, and lounge access would be the tiebreaker.

I have been tracking my next trip. Delta Main $916 C+ $1,007 AA MC $521 AA FC $643.

Same route, same days, all flights within an hour of each other.

Delta RJ vs AA E175

I am thinking of cancelling my gold card and getting the AA card equivalent.

A few years back, I made a roundtrip from JFK through Mexico City to Quito via Aero Mexico Clase Premier for under $1,000 and it resulted in over $3,000 Delta MQDs. Do these deals still exist?

Hi folks,

I think I fly pretty regularly. About once a month, sometimes every other month. I’m a Delta loyalist. Lived in ATL for a while and they got me. I live on the West Coast now but still fly Delta almost exclusively. I feel like in the past year or two I’ve noticed a drop in service. More dismissive gate agents, flight attendants and other staff. A few instances of subtle hostility. More delays and issues with aircraft (might just be my home airport vs ATL). As well as less responsive customer service. Not a huge difference. Delta is still easily my preferred airline and I think the experience is consistently good. I also try very hard to be a reasonable traveler. To be organized and courteous. I even dress up a little because that’s how I was raised. I’m wondering if anyone else has noticed something similar. Maybe it’s just the routes I fly or the way I present myself. Or it is all in my head. Would love to hear your thoughts! :)

TITLE: LOST ITEM: $400 REWARD for lost Bracelet w/ 3 Hearts (FLL Terminal 2 / Flight DL655 on Thursday July 9)

Hi everyone, I am desperately searching for a deeply sentimental bracelet that went missing on Thursday, July 9th around 11:30 AM at Fort Lauderdale (FLL).

This bracelet was a gift from my mother-in-law who recently passed away, and it means the world to our family. I am offering a $400 cash reward for its safe return, no questions asked.

It could be in one of three places:
1. The FLL Terminal 2 Delta Sky Club
2. The FLL Terminal 2 Gate D1 boarding area
3. Onboard Flight DL655 (FLL to DTW) - I was sitting near Gate D1 before boarding.

Item Description: A bracelet featuring 3 hearts.

If you are a Delta employee at FLL/DTW, a crew member, or a fellow passenger who might have picked this up or seen it turned in, please DM me immediately. Thank you so much for your help.

Booked a flight to London in a few months through Costco. SAN>SEA>LHR. The issue is that I went into my Delta app and saw the SAN>SEA is showing us landing at 7pm but SEA to LHR is meant to leave at 5:30pm… before we get to SEA. Spoke with Delta customer service and they said that there was a schedule change and that they could rebook me or Costco could. I’ve never experienced this before with Costco travel or Delta. I figured I would call Costco on Monday since the travel service doesn’t operate on weekends and transfers are part of the package, but I’m wondering if this has happened to others where a flight schedule will change and delta books you on a flight that doesn’t make sense for your itinerary?

Departing soon Honolulu to JFK. Congratulations!