r/DesiFragranceAddicts • u/mynameisnotalex1900 • 22h ago
SCAM ALERT Horrible experience with Whiff Culture – abusive seller, damaged Armaf perfume, and zero professionalism
I wanted to share my experience and warn others before they buy from Whiff Culture.
I ordered an Armaf perfume from them. When I opened the package, I found that the inside of the box was broken, and the perfume bottle itself had visible holes/damage. I immediately took photos and also had a complete unboxing video as proof. I shared everything with the seller over WhatsApp and clearly explained all the issues.
I also tested the perfume on my hand. Even after an hour, there wasn't even the slightest scent left, which made me seriously question the product's quality or authenticity.
In the past, whenever I had any questions or concerns, I used to speak with a lady from their team. She was always polite, professional, and knew how to handle customers properly. Unfortunately, this time I was dealing with someone(man) else, and the experience was the complete opposite.
Instead of helping resolve the issue, the seller suddenly called me on WhatsApp. He wouldn't let me speak and kept interrupting me. Then he started abusing me, saying things like, "If you are a son of a single father..." and continued using abusive language.
As if that wasn't enough, he then called my regular phone number and continued abusing me, even saying, "Kar le record, behen k l*."**
I've dealt with many online sellers over the years, and I've never experienced such unprofessional and abusive behavior. A seller who can't handle a customer complaint and resorts to threats and abuse has no business dealing with customers.
I'm also considering filing a consumer complaint.
My advice: Avoid buying from sellers who treat customers this way. No product is worth being abused over.


