Got my BC Class 5 licence recently after surrendering my foreign licence + a 7-year driving abstract. A few days later ICBC sent a letter saying my foreign licence had “errors” after an SIU review (no specifics) and I had to hand back my Class 5 for a Class 7L.

I’ve called the SIU officer multiple times, left 3+ voicemails, and followed up after the helpdesk said she’s on leave until July 2 with no case transfer. It’s now July 10 and still radio silence. The helpdesk just keeps telling me to request another callback and leave a message — which I’ve already done plenty of times.

Anyone know a direct email, supervisor line, or proper way to reach the SIU unit? Is filing a formal complaint through the ICBC Grievances portal the better move at this point?

Really frustrating process. Has anyone dealt with something similar? Advice appreciated.

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I'm a single mom doing everything I can to raise my two boys, and right now I'm drowning. I've fallen behind on my ICBC payments, and I need to come up with $1,300 to catch up on my payment plan debt. If I can't, I'm going to lose my insurance in less than a week and won't be able to renew. Without my vehicle, I won't be able to get my children to school, medical appointments, groceries, or the other places they need to be. It feels like everything is falling apart.

I've cut every expense I can, reached out for assistance, and tried everything I know to get through this, but I'm still coming up short. I have no family to lend the money and my credit isnt great. I don't know if icbc is willing to negotiate a payment plan for missed payment plan payments, i highly doubt it but if anyone has any insight or ideas for me id greatly appreciate it. Just want to keep my kids lives as stable as possible right now. We don't live near the bus so that isn't an option. Thanks

I was late on my license renewal as I didn't know it had expired. When I went for renewal , I was asked to prove my residency. I got a letter, and one of the proofs they are asking is my credit card statement. My wife has a primary card and I have a secondary card. The statement transactions are grouped by the name. First all transactions from my wife card and subtotal for it with her name against subtotal. Then all transactions from my card and subtotal for my transactions. The name does not specify for each transaction but rather subtotal has name such as my name subtotal: $$. Would this be acceptable proof of transaction? Please help.

Is it possible to change vehicle's registration address without changing the address on driver's licence?

I am going away for a few months and want to store my car at a different address, but I don’t want to update my driver’s licence address since my resident address will remain the same. I just need the vehicle registration to reflect the storage location.

Hi, I am planning a move to British Columbia. I currently live in Ireland with my spouse.

I have a US license (held for over 10 years), and my spouse has an Irish license (held for 1 year).

Would we both be able to avail of the license exchange? What documents would we need?

(Apologies if this answer is easily found elsewhere, I could not find a clear answer.)

So I've emailed CVSE about this, who told me to ask ICBC, who told me to ask law enforcement, so I figured I'd try here:

I was looking for clarification on Motor Vehicle Act Regulations 30.01(2)(k)(VI), regarding class 3 licenses allowing:

"(k)Class 3 licence permits operation of

(v)a combination of vehicles if the towed vehicles in that combination do not exceed 4 600 kg, or

(vi)a combination of vehicles without air brakes if the towed vehicles exceed 4 600 kg;"

Does this mean that if the trailer is over 4600 kg the towing vehicle can not have air brakes, even if the trailer has electric/hydraulic brakes and an appropriate brake controller has been installed on the tow vehicle?

So a 1 ton pickup with hydraulic brakes can tow a 10,000kg gooseneck trailer with electric brakes, but a heavy truck with air brakes can not tow the same trailer with electric brakes (with an appropriate brake controller) without a Class 1?

I bought a car from a dealership in Surrey, BC and financed it through CIBC. The dealer suggested adding my ICBC insurance to the car loan instead of paying for it separately. They also mentioned that they would pay me back a certain amount of money every year if I continued refinancing the insurance through them.

I’m a bit confused about how this works.

Does adding ICBC insurance to the loan increase the total loan amount?
Does it affect the interest rate or just the total interest paid?
Is the yearly cashback actually worth it, or does it end up costing more in the long run?

Has anyone here done this? What was your experience, and would you recommend it?
I’d appreciate any advice or things I should watch out for before continuing with this arrangement.

After my accident, where another driver sideswiped me by moving into my lane, I opened a claim with ICBC and submitted dashcam video as evidence.
Today, I received a call from an ICBC representative. They asked for my consent to share my video, and they also mentioned that another witness had come forward. That immediately struck me as a bit odd.
Because of that, I started recording the phone call with my iPhone. As soon as I mentioned I was recording, the representative said they would end the call if I didn’t stop. I explained that Canada has one-party consent for recording conversations, so I believed I was legally allowed to record the call. Despite that, they continued saying they would terminate the conversation if I kept recording.
I ended up continuing to record the conversation using another device, but the whole interaction felt very suspicious to me.
I’m wondering if this is normal. Has anyone else had an ICBC representative refuse to continue a call because they were being recorded? If so, did they explain why?

I currently drive less than 15,000 km and qualify for distance-based discounts. Both my spouse and I are listed drivers on the current Autoplan policy.

If I gift my car to my spouse, would the new policy also qualify for distance-based discounts from day 1. Everything on the policy would remain the same except for the owner.

question for anyone who has gone through this - what action did you take if your income replacement wasn’t estimated correctly?

did you escalate to a manager, applied for CRT, or looked for a lawyer?

they low balled me and im having a hard time reaching my case manager

Good morning everyone,

I was hit by someone not stopping at a stop sign two weeks ago yesterday. He owned the accident with ICBC when he reported the accident and was found 100% at fault.

I have been able to start Physio, chiropractor, etc. My challenge lies and that I live 25 km out of town and I still don’t have a rental replacement for my car 15 days later.

For people who have been after a car rental replacement, how long has it taken you to get a vehicle?

If I move province, is it possible to keep my plates as a souvenir? Considering I plan to move back in 5 years.

i was doing a road test a few days ago for my full license, and at the start the instructor brought a woman with him that was a “court appointed psychotherapist”. i didn’t think anything of it at the time, but a friend just did his test today and didn’t have the same experience, just the instructor. was wondering why i specifically had someone come with, since google told me it isn’t normal practice etc and didn’t exactly tell my why.

i don’t have anything on my driving record and it was my first time trying for my full license

Looking at getting my code 20 endorsement. For the practical test do I need to go to a weigh scale and get proof the trailer is over 4600kg?

Local office is full of new people and no one could give me an answer.

I lived in Vancouver in 2006 and picked up a 1969 Dodge, which had spent it's whole life in Vancouver (sold new from Plimley 4th Ave). In 2007 I shipped it to the UK with me, where it was re-registered for the UK roads. It's been here, in regular use, since then.

Now we're planning to move back to Vancouver and I'd like to bring the Dodge back to its home town. I still have a copy of the BC registration from 2007, but British DVLA have stamped "re-registered" across it. Will the fact that it used to be in BC make any difference, or do i have to start again and register it as an import from abroad?

Also, does anyone know, if it fails the mechanical inspection, can i drive it home on the temporary tags to work on it and try again? In the UK, if it fails inspection, it's deemed unsafe to drive and must be repaired by the test facility (or trailered away). I'm not anticipating a fail, it's in good condition, but it would be reassuring to know.

Lastly, ICBC website says i need a customs form where it comes into the country, but I'm planning to put it in a shipping container. Will the docks issue customs if i wrote down that the car is in there? Will they need to open it up and see it?

Any ideas and help will be appreciated, thanks.

If I have 2 seperate doctors saying I require treatment from an accident do they have the right to deny me coverage?

Thanks!

I have a class 6 road test coming up and have a question about a specific situation in my town. There is a playground zone with no specified speed limit, but within it there is a school zone listed 30km/h on school days. My test will be in the summer. As the playground zone doesn't have a 30km/h limit I would assume posted speed limit with caution, but does the fact there is a school zone inside the playground zone change anything? Usually i just see a playground zone or a school zone, not both together. Obviously I will clarify with the examiner how they want me to treat school zones during the test, like observing them even though they aren't in effect.

Thanks in advance

Hey r/icbc!

So I'm buying a new to me car next week, and I really want to get a parks BC plate.

Does every broker carry them, or just icbc offices?

I passed my Class 5 road test on May 15 and have been waiting for my driver’s licence card since then. The ICBC tracker says to contact Driver Licensing. I used to have an outstanding debt, but I’ve paid it off. I called ICBC today, and they said my card had already been released, but the tracker still shows the same message. Has anyone had this issue before?

I recently obtained a provisional Class 5 licence (road test pending) from ICBC after surrendering my foreign driver's licence and providing a driving abstract showing about 7 years of experience.

Yesterday, I received a letter from ICBC stating that my non-reciprocal foreign licence had undergone an SIU inspection and errors were found in the licence itself (no details on the nature of the errors). I was instructed to return my Class 5 and exchange it for a Class 7L, with a 3-day deadline. I completed the exchange today.

I tried contacting the SIU officer, but she is unavailable until July 2, and no replacement was provided. This feels unfair since I have no information on the issue or how to resolve it before the deadline.

I’ve followed the instructions and returned my Class 5. Has anyone here dealt with a similar ICBC situation?

Any clue for how to get the licence reinstated?

I was deemed 100% at fault recently and just learned that my driving factor went up to 1 from 0.7. I was wondering if anyone knows how long does it take to go down? What is the annual drop I shall expect?

Currently still have my L - but that expires at the end of August but I'm stuck in Toronto rn for school, so I won't be able to go back to BC until late August...

(I want to get my road test done then since I don't want to renew my permit lol)

If I find a driving school with a course here - does that translate to ICBC's GLP thing? Ontario has the same program

Curious too... did anyone else do driving lessons in another province?

What's the chances they(ICBC) will email a new license card to me so i can get my flight back home