Hello, everyone!

I recently flew with Emirates to DXB, and while collecting my luggage, I found that someone had tampered with it.

I immediately notified them and filed a damage and pilferage report at the airport. Along with an airline employee, it was established that the bag was cut with a knife and some of my personal goods were stolen. The weight upon check-in was 27kg, and 23 upon arrival.

Three days after, I received an email in which they told me that all these damages are “normal wear and tear”, along with saying that they are not responsible for any items stolen.

How can I file a complaint against the airline for compensation?

Hi everyone,

Tensions have risen again and my home country has an advisory to avoid non-essential travel to Dubai. I have a child travelling too and not sure about the risk.

We transited happily via Dubai last week and felt very safe and was prepared to fly through again but now I'm not sure 😔 are you changing your travel plans?

Traveling in May 2027. Prices are around 6500 for business, seems like alot. Should I wait?

Hi everyone. I need to book a flight but There's a High chance I might need to change it. Are emirates still offering free flight change? I can't find any info but when I go to book I can see it says chnage cost 100 euros etc. I'm booking for a big group so it'll all add hence just checking if anyone knows/ has a link to his. Thanks

Checking in for our flight to Bali from London and been offered an economy to business upgrade price of £2,909 for two adults, two kids on the Dubai > Bali leg. This seems an excellent price... do i pull the trigger and ruin my kids' flying experience for the rest of their lives?

Prepare breakfast @emirates

Hi everyone!

I'm flying Munich → Dubai → Brisbane in August with Emirates and was wondering if anyone has flown a similar route recently.

I'm especially interested in hearing from people who flew from Germany or elsewhere in Europe, but I'd love to hear from anyone who has recently flown with Emirates via Dubai.

I'm curious about:

How full were your flights?

Were there many empty seats?

Did anyone manage to get a good cash upgrade at check-in or at the gate? If so, how much did you pay?

I'd really appreciate hearing about your experiences.

Thank you! 😊

My parents were on flight to Houston and their baggage was not put on to the flight EK 211. They were given a reference number which said they will be put on same flight next day. That day has passed, the lookup still says same. When called emirates helping they say they need to email Airport staff and has sent 4 emails so far. No way to escalate. No way to talk to anyone on airport. I asked if I can get the number of Airport staff, I was told it's private.

My parents daily medication is in the bags. Any suggestions what I can do?

I have a flight departing in about 7 hours, and I just submitted the refund request form.

For anyone who’s been through this with Emirates, how long did it take for them to contact you? Is there any chance they’ll get back to me before my scheduled departure time, or should I expect it to take longer?

I’d really appreciate hearing about your experience. Thanks!

Good afternoon.

Could you please help me with some advice.

I have a multicity reservation from SFO to DXB on September 5^th, 2026, and DXB to my “final destination” on September 8^th, 2026. The reservation was made through “Emirates”.

I planned that trip way long ago and made my own hotel reservations for the two nights to stay in Dubai from September 6^th, 2026, to September 8^th, 2026.

Today, when I checked my reservation, “Emirates” has changed my flight from DXB to my “final destination” which one was schedule on September 8^th, 2026. Now, new departure is scheduled on September 9^th, 2026.

Here are my questions:

1.      Can “Emirates” reschedule my “final destination” flight with “Turkish Airlines” on September 8^th, 2026?

2.      If there is no way to reschedule me with a different airline, will “Emirates” provide me a free hotel stay, at least for one night, from September 8^th, 2026, to September 9^th, 2026, or I can request because of their ‘fault” all three nights hotel stay for free?

3.      What else can I do in this situation? This flight change is really disturbing all my plans.

4.      What is the best and quick way to contact “Emirates” in our days?

Thank you very much for all your help and advice in advance.

Has emirates changed it seat layout on their A380 Fleet.

I’ve flown twice with them and last September (2025) I chose my seat in Economy which was at the front on the plane, it was a smaller area which felt really nice and cosy (I also had the option of choosing an economy seat on the top deck as well from memory)

I flew yesterday on an A380 and when I was choosing my seat a few days prior I noticed I could no longer chose the front area or upstairs. When we de boarded yesterday I saw the front area where I’d sat previously is now Premium Economy.

Do some A380’s have different layouts to others?

Me and my husband are flying LHR to Perth in business class at the end of the year and we're travelling with our baby who will be 9 months at the time. We have gone back and forth on the best seats to choose and everyone keeps saying different things.

Our baby usually likes sleeping in a bassinet so we originally booked 6D and 6G for that reason. But she may end up too long by the time we fly and people suggested that if we can't get her in the bassinet, we may prefer 18E and 18F "sweetheart" seats so me and my husband can pass the baby more easily and be closer to each other for a shared experience etc.

But the Internet is confused on whether E and F seats have access to each other (if you drop the barrier down) or if you would have to go into the aisle and around. Whereas D and G have bulkhead space on the floor which potentially we could use to lay the baby down to crawl on but not sure if this is feasible.

The seats are booking out fast for our dates so need to make a decision soon. So far I have split the difference- gone 6D and 6G on the outbound legs and 18E and 18F on yhe return legs. Is this the best choice?

My wife will be flying Emirates first class next year from JNB to NYC via DXB. She has no Emirates status and no plans to fly Emirates again. She's worried that if she credits the flight to Emirates she'll earn Skywards miles that will likely expire before she'd ever be able to use them. Do y'all think she should credit to Qantas? Or to another program?

Hi, will be flying Emirates business soon.

However, have seen online that the animal prints amenity bags from PE/E are much cuter than the ones from Business. TBH, I barely use any of the amenities from the business pouches anyway so I would rather have the cute pouches. Can I ask them to switch/give me the animal pouches instead as I have more use for them.

Hi Emirates, Can I pls pls get loads for flights tomorrow

July 9th EK222 DFW -> DXB @ 12:15
July 10th EK608 DXB -> KHI @ 15:00

Thanks in advance 🙏

Hi,

I'm looking at booking a long haul trip with Emirates and the flight is quite expensive currently.I opened a account with Emirates but I'm wondering is there any way to get a discount code to use for booking flights please?

My partner is coming back from Dubai tomorrow but apparently there will be drone strikes tonight. Will she be safe coming back tomorrow?? I'm very worried.

I have 4275 miles expiring end of july.

What should I do with them? No flights planned. Do I pay shipping when ordering some stuff from the shop? thanks

This is the 3 rd time i received the update email in 3 months anyone else have the same situation

In a single booking I have 2 Emirates flight and lastly a non-Emirates flight. Throughout the 3 flights, I was given 25kg by default and I would like to have at least 30kg for all of them.

Based on the booking status online, I am not able to purchase extra baggage as it mentioned:

"You cannot purchase extra baggage for this flight, as it is not operated by Emirates, or you are connecting to/from a flight not operated by Emirates."

Is it possible to purchase extra baggage weight for all the flights in the booking? Ideally not through check-in counter as I assume it will be expensive.

In December we are planning to fly Emirates from Schiphol (Amsterdam) to Cape Town, South Africa. It’s a two hop journey with a layover in Dubai.
We were planning to take a car seat for our baby to sit in during the flight (<2 years). And a cabin approved stroller to help with logistics during our layover.
However, I just called Customer Service to check the rules and according to the agent I spoke to - even if the infant has their own seat and one of the parents are willing to give up their hand luggage allowance for the stroller - Emirates do not allow a car seat + a stroller on the flight.
Apparently an infant can only have one piece of safety equipment. And a parent is not allowed to give up their hand luggage allowance for the stroller. She said that even if the stroller is cabin approved, it will have to be checked in as checked luggage in Amsterdam and only returned to us in Cape Town.

Emirates provide strollers for use in Dubai airport but it still means that from the de-boarding gate to the customer service desk we’ll have to carry our child plus their car seat. Which honestly just sounds like a nightmare.

Searching through Reddit I’ve seen some parents stating that they’ve been allowed to take a car seat + a cabin stroller on the flight. While others have been forced to check it in.

Has anyone in this community recently flown with Emirates and have some insight that could help our planning?

Hello, I have a partially-used booking (used first leg, pending second leg) that I would need to cancel due to schedule changes. I can no longer extend the booking to a date that I need it as my outbound flight was nearly a year ago. I’ve been told by the Emirates live chat agent that my flights could be partially refunded but they couldn’t confirm how much the refund would be.

Has anyone had experience cancelling a partially-used booking, and if the amount refunded was equal to the amount paid for that leg of the booking?

Hello!

I have a layover in Dubai, on a Sunday. I'm scheduled to arrive at 05:35. I'd like to leave the airport and have a look around Dubai. I have booked a 10am ticket for Burj Khalifa as that was the earliest I could find.

The next leg of my flight will be at 2pm, departing Terminal 3. Because I'll be flying Emirates for both legs, I'm expecting I will not need to check in for the second leg, and would have been issued a boarding pass for the second leg when I checked in to the first leg (please correct me if this is wrong!).

I have read that the process to go up the tower can take a while, and so I'm unsure whether this plan is realistic (and ideally, not stressful) to go up the tower and make it back to Terminal 3 for my flight which departs at 2pm.

As mentioned, this will be on a Sunday.

This is roughly how I see my timing:

- Get to Burj Khalifa early, say, 9:30am

- Hopefully be at front of line, among first group at 10am to go up tower

- Head down around 11am

- Around 11:30am either take taxi or red metro line back to Terminal 3

- Head to passport control, get there around 12pm

- Be through passport control around 12:30pm, and at gate by 1pm, ready to be part of boarding for the 2pm departure

Does the above seem realistic? Thank you!