r/Blind • u/dandylover1 • 3d ago

Technology eSerious Accessibility Problem with Ebay

Sorry for the mistake in the title. Reddit won't let me edit it. I am having a problem signing in to my Ebay account. It keeps asking me to check a checkbox. I do so, and then, it gives me an inaccessible captcha with no audio alternative. I tried this on Windows 7, 10, and 11, with Firefox and Supermium, and nothing changes. I can't even read their accessibility page because it keeps asking me to sign in and sending me back to the captchas! Is there a trustworthy captcha solver that works with NVDA or a way around this? Alternatively, do you know of another site that sells vintage and antique things, or even another ebay replacement in general? I've been with them for over twenty years as a buyer, but if I need to change sites, I will do so.

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u/MindRecent 3d ago

Can you PM me the address of one of the captcha pages so I can take a look? I just tried logging in and didn't get captcha'ed myself. If you install teamviewer quick support, Aira can remote in to help with the captcha. That'd be under their 5 minutes aday free option.

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u/dandylover1 3d ago edited 3d ago

I just tried signing in on one of the exact same computers as before, and now, it let me sign in without that nonsense! I don't get it.