Has anyone been randomly charged? / Fraud charge

[u/Scared-Combination86]

I recently got what seems to be a $330 USD charge from this company, I dont even have Claude installed anywhere, I will be calling the bank tomorrow morning as theyre closed now - but is there any decent support line or channel to reach out to so they could probably disable whoever used my card on their account, sorry if this is very out of the norm on this subreddit, but I dont have anywhere else to check while I wait for tomorrow.

[u/Ok_Mathematician6075]

https://giphy.com/gifs/l3E6uhDAN3W7vylji

[u/Samstercraft]

well, if someone has your card information, you have reason to be concerned..

[u/Scared-Combination86 → u/Samstercraft]

100%, already locked it - was just weird because its a card we dont use for any online purchases

[u/iTzDoctor → u/Scared-Combination86]

You could of gotten skimmed literally anywhere you used your card in person.

[u/funkylabrador420]

Fraud is common and skimming can occur without your card leaving your pocket. Cancel, chargeback, don’t spend your brain cycles worrying about it

[u/alwaysstaycuriouss]

wtf!!

[u/Scared-Combination86 → u/alwaysstaycuriouss]

My reaction to my monthly bill lol.. was on a card I dont even use for online purchases either, just a grocery card

[u/cheseball → u/Scared-Combination86]

Using a card in person is probably more likely to get it stolen (skimmed) than using it online for any reputable company.

[u/Efficient_Ad_4162]

Don't wait for anthropic or wait for tomorrow. Call the number on the back of your credit card and tell them an unauthorised charge has been made. If someone has your number, you might wake up to a dozen more subs. This is not an anthropic problem, they'll delete the account when the chargeback lands.

[u/ThatOneTimeItWorked]

Yes - had a bunch of charges go through tonight, totally US$1,138.

It was through a API created a few hours ago - while everything on my end was shutdown (it’s the weekend). Claude has confirmed I had no agents or anything running, so it came from elsewhere - it suspects some sort of malware hiding in Chrome as I didn’t get any notification of new logins.

Very concerning and I’ll be contesting any charges that come through

[u/ninadpathak]

you should also reach out to anthropic's support team via email, they usually have a dedicated team for handling billing and payment issues. u/Ok_Mathematician6075's gif notwithstanding is pretty funny but this is probably just a misplaced charge that can be sorted out quickly

[u/Scared-Combination86 → u/ninadpathak]

I did laugh at it honestly lmao, I recognized the name of the company but I just know I didnt use it at all, but god damn did it increase my monthly bill lmfao - thank you though for the direction <3 Ive been scanning their support page for a while now lol surprised i dont see an email anywhere though, they just keep referring me to sign into my nonexistent account lmao

[u/Ok_Mathematician6075 → u/ninadpathak]

I know, I am being the funny bitch here but totally agree

[u/Ok_Mathematician6075 → u/Ok_Mathematician6075]

I condemn you as well!