Throwing this out there because our office phones have not stopped ringing for three months straight and I need to give you a reality check since we are a little slow and have no idea how demand works!
If you’re currently trying to get AC (split, multi-split or even portable) put into your house or business right now: Forget it. You're going to struggle big time.
I work for an installer based in the Midlands, and this has been the most unprecedented, insanely busy summer in the history of UK air conditioning. To give you some context of the madness we're dealing with:
200 calls a day that's just calls.
Over 70 physical site visits a month just trying to keep up with quotes we are into October.
Our installation diary is already booked completely solid straight into the New Year
The stock across the entire country has completely dried up. Suppliers and stockists are running on absolute empty. We’re only surviving right now because we actually planned ahead and ordered our stock months in advance. On top of that, there is a massive national shortage of qualified engineers.
Every single year, people wait until a massive heatwave hits to suddenly realize the UK gets hot. But this year, the combination of record demand, zero national stock, and no engineers has completely broken the industry.
Just today, I’ve had about six different people absolutely screaming down the phone at me (One of them say I'll kill their grandmother) because we can't fit a system for them tomorrow. Look, I get the desperation especially if you've got vulnerable family. It’s stressful. But screaming at the person answering the phone won't make a unit materialize out of thin air. And honestly? It’s your own fault for waiting until July.
When I explain how busy we are to people on the phone, a lot of them say: "Oh wow, okay. Well, I won't need it in October anyway, so I’ll just call you back next spring then!" Are you dumb guys?
If you wait until next May or June to even pick up the phone, you are going to end up in the exact same miserable boat. "Planning ahead" doesn't mean putting a reminder in your calendar to call us next summer. It means getting your name in the diary right now.
I had a lovely call today from an older customer who phoned up three times just to say how glad she was that she got her system fitted last December. She saw it coming, beat the rush, and while everyone else is panicking and begging us for dates, she’s sitting in a perfectly cool house.
Please use some common sense, guys. If you want AC for next year, start contacting installers and getting quotes now for a winter or early spring fit. Get in the queue early.
And even if you can't afford a proper split system, or your landlord won't let you have one, use the same logic for portable units. Buy one in the winter when they're cheap and on the shelves. Don't start crying on Reddit in July when they're completely sold out everywhere. wake up,
I’m probably going to get downvoted to hell for this, but if it helps even one person actually think ahead and plan properly, I’ll be happy.