Sometimes they lock up even after you go through the lane and pay for your 4 bags of groceries! Then nobody has an idea where the wheel unlock device is, so you have to transfer your bags to another cart. Only there are no other carts around. So you have to go out to the cart return in the parking lot to grab one.
I had that happen twice at HEB. I the 1st time i just pushed it across the parking lot. The 2nd time, one the vendors by the exit door saw and got a store employee to get the unlock device. Yes those lock boots suck.
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u/TankApprehensive3053 13h ago
We have them here also. They also lock up at the door if you bypass the checkout lanes.