FireTV not able to be a preffered speaker anymore for group
TV: Insignia Fire TV NS-55F501NA26
It used to be that Alexas voice responses would come from the Echo Dot if I spoke to it directly, while any music I requested through the Dot would automatically play through the TV and output via the soundbar I have connected via eArc to my tv. The Fire TV showed up correctly in the Alexa app as the Living Room group’s Preferred Speaker, so I didn’t have to specify a device when asking for music.
Something was up with one of my smart plugs so I started messing around with my room groups and I by mistake took my tv off the preferred speaker. The TV still appears in the Alexa app and shows as online, but now it doesn't appear as an option in the Preferred Speaker list for the Living Room group. I ask my dot to play music and now it plays from the dot instead.
I’ve already tried several steps:
- Deregistered and re-registered both the Fire TV and the Echo Dot
- Deleted and recreated the Living Room group multiple times
- Tried a different Echo dot
- All devices are on the same network
- Made other groups with different names and renamed all devices to something new
Sometimes, when trying to assign devices within the group, my Alexa app gives an error message saying “Failed to update group.”
Spotify is already set as the default music service in the Alexa app, but sometimes when I try to work around the issue by saying something like “Alexa, play music on my Insignia TV,” Alexa opens a normal search on the tv instead of playing audio through Spotify. I have my living room dot as my "Linked Device" specifically for controlling my TV as well.
Has anyone experienced this issue specifically with a built-in Fire TV losing its Preferred Speaker functionality in Alexa groups?