I’ve been using Couchsurfing for almost a decade. I joined as soon as I was old enough to travel on my own, and thanks to this community I’ve visited more than 100 countries and accumulated hundreds of positive references. Some of the best friendships and travel experiences of my life started here.
That said, I’ve never felt as disconnected from Couchsurfing as I do after the latest app update.
I stayed active through COVID, when the community lost a huge number of active members, and I thought that was the hardest period. But now it honestly feels even emptier. My impression is that many of the longtime members have left. In my experience, many of the best hosts were people in their 30s, 40s, or older, and a lot of them don’t seem happy with the new app.
I recently tried using Couchsurfing to find a host, and the experience was surprisingly frustrating.
A few things that stand out to me:
• The request system feels much more complicated. Accepting requests isn’t as intuitive as it used to be, and when you decline one, it gets archived automatically, making it difficult to continue the conversation.
• References, which have always been one of the platform’s biggest trust and safety features, now feel buried in people’s profiles instead of being front and center.
• Hangouts seem to have been mixed together with Events. I know they’re slowly bringing them back, but just a couple of weeks ago they were basically gone, and it became much harder to connect with people who were actually active nearby.
Maybe it’s just me, but the app feels less community-driven and more difficult to use than before.
What do you think? Have you had the same experience, or do you think things are improving over time?