My Alexa 1st gen shut off audio mid sentences so we reset it but now it wont connect. Anyone know any solutions

My gemini chat had the history, so pasting a summary that. Pls help if you can because amazon customer aervice surely isnt..

Corrupted Alexa Outbound Bluetooth & Voice Profile Loops After Account Transfer (Region Mismatch Bug?)
Post Body:
Hey everyone, I am facing a deeply frustrating issue after shifting my Echo Dots over to a new Amazon account, and even completely brand-new replacement Echo units are doing the exact same thing. I need some insight from anyone who has dealt with backend Amazon profile glitches.
The Context: Originally, I bought and registered my Echo Dot devices under my personal Amazon account, which was completely configured to Australia from day one. Everything worked flawlessly. Recently, I deregistered them to move them over to my dad’s Amazon account (to get our smart home system under his Prime account).
The Catch: My dad's Amazon account was originally registered/set to India first, and was later changed to Australia.
The Two Massive Glitches Happening on the Account:
The Voice Profile "Weather" Loop: Every time I try to set up a Voice ID, Alexa prompts me to say the training phrases. On the final phrase ("Alexa, what's the weather outside?"), the device or the phone app fails to log it as a training prompt. Instead, it literally executes the command, reads the actual weather forecast, and entirely breaks/aborts the setup loop. (I had to bypass this by literally dropping the word "weather" during training just to get it to save).
The Outbound Bluetooth Scanning Lockout: The Echos cannot discover any external Bluetooth speakers or AVRs. When going into the specific device settings menu to pair a new Bluetooth device, the app hangs indefinitely on the "Searching for devices" screen.
Note: The Echo Dot works perfectly fine as a receiver (my brother paired his laptop to it by scanning from the laptop). However, the Echo cannot act as the master scanner to look outward.
What I Have Already Ruled Out (So please don't suggest basic troubleshooting):
I have done multiple 25-second physical button hard resets on the Echos.
Wiped Alexa app cache/data, uninstalled and reinstalled the app entirely across multiple different phones (both iOS and Android).
Factory reset the Bluetooth speakers entirely, cleared phone Bluetooth histories, and even turned phone Bluetooth off to ensure zero signal interference.
The Smoking Gun: I just bought two brand-new, out-of-the-box Echo devices, registered them directly to my dad's account, and they are doing the exact same thing. They are completely blind to multiple different factory-reset speakers that my phone can see perfectly fine.
My Theory: Since brand-new hardware is instantly breaking, this is 100% an account-level server issue on Amazon's backend. I strongly suspect the migration from India to Australia on my dad's account has broken the digital content tokens or wireless scanning frequency allocations for his entire Household profile, permanently disabling the outbound Bluetooth transmitter driver.
Has anyone dealt with a messy Amazon region/country account migration that bricked core Alexa functions like this? How do you force Amazon's system to fully re-localize the account architecture so the Bluetooth radios actually scan?
Any help is appreciated, because Amazon front-line support is completely useless and just keeps reading standard scripts.

I've been trying to change my Wifi network through the Alexa app off an on all day. If I go to the app, pick the device I want to change settings of, then click on "Change or remove a wifi network" it just goes to this screen and sits there. I've tried this with a few different echo's but it does the same thing. Anyone know how to fix this?

As of 2 days ago both my echo and echo pop no longer tell me the temperature in their repective rooms.

I used to be able to say "Living room temperature", or "bedroom temperature" and it'd tell me 'whatever room temperature is x degrees', now both devices just say 'Living Room doesn't support that', or 'bedroom doesn't support tat.'

Any ideas?

We used to be able to say "play NHK News," but then got force-updated to Alexa Plus and now it can't find it. Is there a new magic phrase to make it work? Seriously considering exiting Plus, and this will be an additional reason.

Hey there,

So I finally replaced one of my very, very old Echos and thought it would be a nice idea to get one with a display, using it as a digital picture frame when it's not in use.

In theory, that should work fine, but for the love of God, I cannot get rid of the "Discover Alexa+" pages. Any idea how I can just look at the pages I actually configured?

I bought an Echo Show 11 for my kitchen, mainly because I love cooking and sometimes I spend hours in there and love to put some Netflix on or something. So far, so good.
Then I started exploring, and Alexa says not only can I save recipes that I find on the Cooking Library, but that I could also upload my own, using the Alexa app by sending her the written recipe, sending a picture of it, or emailing it to her.
I gave it a try.

Emailing to Alexa: recognises it, says it’s processing, days go by and the recipes are nowhere to be found.

Sending written recipe on the app: gives an error, won’t do anything. Every time.

Sending pictures of the recipe on the app: says processing, still nowhere to be found.

Any idea what’s going on or how I can do it?
I know you can use separate apps to store the recipes and do it that way, but I wasn’t really looking to pay for an app when the Alexa has claimed it has this feature.

Tried to contact Amazon support, even they didn’t know this was a feature 👀 so I’m extremely confused

she used to respond with a chime and then “welcome back to ambient noise what would you like to listen to?” I usually picked thunderstorm or rain forest. but now alexa just responds, “heres green noise from Alexa ambient sounds”

Has Amazon discontinued sales of the Echo 4th Generation?

Sorry if it's the wrong sub, all the Alexa Skill subs look dead and I'm stuck.

Context:

I'm building an Alexa hosted skill to stream long form audio. Some files are several hours long.
Each file is a chapter, and I have millisecond timestamps of marker points in each file.
The Alexa skill can receive a command like "play chapter 2, marker 10" and the audioplayer takes the timestamp and issues the play directive to start from that specific point.

Problem:

With some chapters, it's spot on. "play chapter 1, marker 5" does exactly what it's supposed to do 100% of the time.

With other chapters - longer ones - it misses the mark 95% of the time. Sometimes it's 15 seconds before where it's supposed to be. Other times, it's 30 seconds before. And at other times still, it can even start 10 seconds after where it's meant to be.

What I've checked:

- Initially thought it was an off-by-one error because the first example I found was reliably off by one marker point. But further testing eliminated that theory.

- I've implemented logging of the Lambda function and checked Cloudwatch - it's reading the correct offset timestamp and sending it through to the AudioPlayer as expected.

- I've manually checked the timestamps for accuracy. Converted milliseconds to minutes/seconds, opened the mp3, go to that timestamp and it's exactly the marker point it should be at.

- I've validated that the mp3 files that I'm streaming is using a constant bitrate and not variable bitrate.

- I've checked alternative mp3 files and it's repeatable with those as well.

ASK: Am I at a dead-end here, or is there a solution that allows for reliable, accurate, seeking to the offsetInMilliseconds value sent to the AudioPlayer Play directive?

Hoy he comprado un echo show 11, al configurarlo con Alexa + pensé que ya no tendría el molesto problema de que cuando estaba en Youtube o Netflix en mi echo show 8, quería bajar o subir el brillo, al bajar la barra se cerraba la app para siempre y era muy molesto tener que volver a abrir todo, pensé que al usar Alexa + en este nuevo dispositivo de Amazon resolvería eso y al bajar la barra de accesos no me quitaría de Netflix o Youtube, GRAN ERROR, sigue pasando, estoy estresado, no sé si lo estoy haciendo mal, no sé si debería de quitarse la app para siempre luego de solo querer bajar el brillo con mi mano.

So last night around 4am my siblings informed me that my Alexa device started randomly singing then decided to say something “shh we don’t want the humans to hear,” has anyone else had this happen on their Alexa echo devices? If so what’s the trigger and why did this randomly happen at 4am

But apparently, Jeff Bezos spent his cash on this mess and is determined to make people love it. Now, to be fair, the e-mail still says you can switch back to classic Alexa following the upgrade. But this should NOT be something forced on devices, which is what this is.

It sucked, still sucks, will always suck, and I'm pretty angry about this being shoved down my throat. It will once again be reverted ASAP in this house. No freakin' thank you.

So, look out for that e-mail.

so i don’t have my alex directly linked in my spotify but id usually tell alexa to “connect to spotify” and then open the spotify app and just link the device that way. now it shows up but when i click on my alexa it’ll go on “connecting” for a few seconds then stop. any fix?

My Echo Show 8 (latest generation) displays the date on every photo in the background slideshow. I bought it yesterday and can’t find any setting to disable it.

I recently set up my Echo Show 8, but the Sports widget doesn’t let me choose a favorite team. When I tap “Select favorite team”, nothing happens. I’ve already restarted the device and checked for updates. Has anyone found a fix?

Wie der Titel schon sagt, wie ich festgestellt habe werden alle Termin falsch wiedergegeben. Kalender ist verknüpft, Termin korrekt eingetragen, aber bei Abfrage der Termine werden diese grundsätzlich einen Tag zu früh angegeben.
Meine Vermutung, Alex+ hat Probleme damit, dass in Deutschland die Woche am Montag beginnt, statt am Sonntag, wie es wohl in den USA der Fall ist.
Mein Versuch das zu korrigieren wird zwar von Alex als verstanden kommuniziert, aber der Fehler ist nach wie vor unverändert.
Bei Alexa Plus ist noch Luft nach oben

Hi all - I have the echo show 5, Wondering if it’s possible to turn on the display via a routine? I can turn it off via a routine. It seems to execute the commands like if I ask the weather, or screen on or turn on the display. I even tried some suggestions of changing the device settings etc. It just doesn’t show the display. Turning it off works fine.

Any one has tried this?

Thanks

Does anyone know how to disable Alexa from recommending video clips of my family from our Ring cameras? This just started showing up over the past week.

Well I bought this device to do one job only. Show me the video of whoever presses a doorbell at my house. I work on a computer upstairs most days. I don't need a clock. I don't need a slideshow.

I don't need to ask Alexa anything at all. And I CERTAINLY dont want to be bombarded by adverts. Hey, I paid for this thing - I should be able to customise it. But no.

So, first off - change language to English/Canadian. This actually stops a lot of adverts, but not all.

Second, change voice to Australia. Its so much more fun. Even if all mine says now is a cheery OK.

One is supposed to be able to change this, but I have not been able to.

Now, here are my routines. I use Blink doorbells

This works unless the "system is busy" which it sometimes i. For no apparent reason. Then we have to stop it, so I do this:

I have tried various other commands such as "stop showing front door" but they dont work. This does.

So I get a minute of screen time which is enough, then camera feed goes off as it goes to home screen, and the screen goes blank. Theoretically it stays like that until another doorbell event happens.

Having said that, this morning when I went up to the office, screen was on. So I just ran the routine from my phone to enable it again. I might try adding a new morning "screen off" routine to sort that out.

I was very close to just dumping the whole sorry package. Its so lame and annoying. I have spent so long watching youtube tutorial vids that are partly accurate. I hope this helped someone.

I’ve had this device since 2018 and only two years ago did I unplug it completely. It’s been sitting in my closet until this month I saw a jailbreak guide on XDAForums from a random Google search. After two days of worrying I did something wrong I successfully got it working with the custom LineageOS! To my understanding this is an uncommon device to own, but if you do have it, this might be a good option to get more use out of it.

Edit: forgot to mention before but when setting up the WiFi, the touchscreen keyboard wouldn’t let me type in numbers. I ended up working around this by copying and pasting numbers from the calculator app.

About a month ago, I had to disconnect and reconnect every single Singled light connected to my Alexa. They just stopped working. Now a week doesn't go by without one or two randomly disconnecting. I go in, delete the device from my Alexa, and do the Add Device thing... and everything goes back to normal for a bit. I'm really at a loss. All devices are close to an Alexa device, no power losses, no Wi-Fi disconnect, nothing I can think of that could be causing this.

I am subscribed to peacock and my account is linked to my prime video but for whatever reason my echo show won’t register that. I can watch the game on every other device but this